Privacy policy

This page explains what information is sent when you use the genivar.ma website and what we do with it, in accordance with Moroccan Law No. 09-08 on the protection of individuals with regard to the processing of personal data.

Data controller

Genivar SARL AU, registered office: Apartment 8, 30 rue Moulay Ahmed Loukili, Hassan, Rabat, Morocco. Contact: info@genivar.ma – +212 (0) 661 430 666.

Browsing the website

You can browse the website without creating an account and without giving us any personal information. The website uses no audience measurement, advertising or tracking tools.

Contact form

If you choose to write to us through the contact form, the information you enter (type of request, name, e-mail, phone, company, selected service or product, message and, depending on the request, number of vehicles or activity and city) is sent to us by e-mail at info@genivar.ma.

  • Use: only to answer your request.
  • Storage: this information is not stored in a website database; it is only sent by e-mail.
  • Recipients: the Genivar SARL AU team. It is never sold, rented or transferred to third parties.
  • Retention period: 1 year.

Assistant (chatbot)

The website assistant answers automatically from the information on the website: these exchanges stay in your browser and are not stored. If you choose to send us a question, your name, e-mail, question and the exchange with the assistant are sent to us by e-mail at info@genivar.ma, only to answer you, and kept for 1 year.

Protection against abusive submissions

To protect the form against bots and repeated submissions, the website temporarily keeps the sender's IP address and an encrypted fingerprint of the e-mail address (24 hours at most). Blocked attempts are recorded in the server's technical log.

Cookies

The website only sets technical cookies needed for it to work: a session cookie and a security cookie (XSRF-TOKEN) that protects the form. They are not used to track you and expire automatically (2 hours).

External services

The home page displays a Google Maps map and uses Google Fonts typefaces. When they load, your browser connects to Google's servers, which receive your IP address. These services are subject to Google's privacy policy.

Your rights

Under Law No. 09-08, you have the right to access, correct and object to the information concerning you. To exercise these rights, write to us at info@genivar.ma.

You may also contact the Moroccan data protection authority (CNDP – Commission nationale de contrôle de la protection des données à caractère personnel): www.cndp.ma.

Last updated: October 2026